{"id":6580,"date":"2021-04-20T17:44:03","date_gmt":"2021-04-20T17:44:03","guid":{"rendered":"https:\/\/hello-blackbird.com\/faq\/"},"modified":"2023-09-28T09:35:01","modified_gmt":"2023-09-28T09:35:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/hello-blackbird.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]\n<div class=\"um um-login um-5668\">\n\t<div class=\"um-form\">\n\t\t<form method=\"post\" action=\"\" autocomplete=\"off\">\n\t\t\t<div class=\"um-row _um_row_1 \" style=\"margin: 0 0 30px 0;\"><div class=\"um-col-1\"><div  id=\"um_field_5668_username\" class=\"um-field um-field-text  um-field-username um-field-text um-field-type_text\" data-key=\"username\"><div class=\"um-field-label\"><label for=\"username-5668\">Username or E-mail<\/label><div class=\"um-clear\"><\/div><\/div><div class=\"um-field-area\"><input  autocomplete=\"off\" class=\"um-form-field valid \" type=\"text\" name=\"username-5668\" id=\"username-5668\" value=\"\" placeholder=\"\" data-validate=\"unique_username_or_email\" data-key=\"username\"  aria-invalid=\"false\" \/>\n\n\t\t\t\t\t\t<\/div><\/div><div  id=\"um_field_5668_user_password\" class=\"um-field um-field-password  um-field-user_password um-field-password um-field-type_password\" data-key=\"user_password\"><div class=\"um-field-label\"><label for=\"user_password-5668\">Password<\/label><div class=\"um-clear\"><\/div><\/div><div class=\"um-field-area\"><input class=\"um-form-field valid \" type=\"password\" name=\"user_password-5668\" id=\"user_password-5668\" value=\"\" placeholder=\"\" data-validate=\"\" data-key=\"user_password\"  aria-invalid=\"false\" \/>\n\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/div>\t<input type=\"hidden\" name=\"form_id\" id=\"form_id_5668\" value=\"5668\" \/>\n\t\t<p class=\"um_request_name\">\n\t\t<label for=\"um_request_5668\">Only fill in if you are not human<\/label>\n\t\t<input type=\"hidden\" name=\"um_request\" id=\"um_request_5668\" class=\"input\" value=\"\" size=\"25\" autocomplete=\"off\" \/>\n\t<\/p>\n\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"7b3c015b66\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6580\" \/>\n<div class=\"um-field\">\n\t<div class=\"g-recaptcha\" id=\"um-5668\" data-type=\"image\" data-size=\"normal\" data-theme=\"light\" data-sitekey=\"6LcI0_4UAAAAACJo3s-M7aPJPfuSAtRzxSeb8hW4\"><\/div>\n<\/div>\n\n\n<script type=\"text\/javascript\">\n\t\n\t\tvar onloadCallback = function () {\n\t\t\tjQuery('.g-recaptcha').each( function (i) {\n\t\t\t\tgrecaptcha.render( jQuery(this).attr('id'), {\n\t\t\t\t\t'sitekey': jQuery(this).attr('data-sitekey'),\n\t\t\t\t\t'theme': jQuery(this).attr('data-theme')\n\t\t\t\t});\n\t\t\t});\n\t\t};\n\n\t\tfunction um_recaptcha_refresh() {\n\t\t\tjQuery('.g-recaptcha').html('');\n\t\t\tgrecaptcha.reset();\n\t\t\tonloadCallback();\n\t\t}\n\n\t<\/script>\n\n\t<div class=\"um-col-alt\">\n\n\t\t\n\n\t\t\t<div class=\"um-field um-field-c\">\n\t\t\t\t<div class=\"um-field-area\">\n\t\t\t\t\t<label class=\"um-field-checkbox\">\n\t\t\t\t\t\t<input type=\"checkbox\" name=\"rememberme\" value=\"1\"  \/>\n\t\t\t\t\t\t<span class=\"um-field-checkbox-state\"><i class=\"um-icon-android-checkbox-outline-blank\"><\/i><\/span>\n\t\t\t\t\t\t<span class=\"um-field-checkbox-option\"> Keep me signed in<\/span>\n\t\t\t\t\t<\/label>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"um-clear\"><\/div>\n\t\t\n\t\t\t<div class=\"um-left um-half\">\n\t\t\t\t<input type=\"submit\" value=\"Zaloguj\" class=\"um-button\" id=\"um-submit-btn\" \/>\n\t\t\t<\/div>\n\t\t\t<div class=\"um-right um-half\">\n\t\t\t\t<a href=\"https:\/\/hello-blackbird.com\/zarejestruj\/\" class=\"um-button um-alt\">\n\t\t\t\t\tZarejestruj\t\t\t\t<\/a>\n\t\t\t<\/div>\n\n\t\t\n\t\t<div class=\"um-clear\"><\/div>\n\n\t<\/div>\n\n\t\n\t<div class=\"um-col-alt-b\">\n\t\t<a href=\"https:\/\/hello-blackbird.com\/resetowanie-hasla\/\" class=\"um-link-alt\">\n\t\t\tForgot your password?\t\t<\/a>\n\t<\/div>\n\n\t\t\t<\/form>\n\t<\/div>\n<\/div>\n<style>\n\t\t\t.um-5668.um {\n\t\t\tmax-width: 450px;\n\t\t}\n\t\t<\/style>\n[\/vc_column_text]<a itemprop=\"url\" href=\"https:\/\/hello-blackbird.com\/en\/konto\/\" target=\"_self\" style=\"color: #ebac20;font-size: 30px;font-weight: 900\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-simple edgtf-btn-custom-hover-color edgtf-btn-icon\" data-hover-color=\"#000000\" >\n    <span class=\"edgtf-btn-text\">My account<\/span>\n    <span aria-hidden=\"true\" class=\"edgtf-icon-font-elegant arrow_carrot-right \" ><\/span><\/a><a itemprop=\"url\" href=\"https:\/\/hello-blackbird.com\/en\/new-teacher-path\" target=\"_self\" style=\"color: #ebac20;font-size: 30px;font-weight: 900\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-simple edgtf-btn-custom-hover-color edgtf-btn-icon\" data-hover-color=\"#000000\" >\n    <span class=\"edgtf-btn-text\">New Teacher Path<\/span>\n    <span aria-hidden=\"true\" class=\"edgtf-icon-font-elegant arrow_carrot-right \" ><\/span><\/a><a itemprop=\"url\" href=\"https:\/\/hello-blackbird.com\/en\/teacher-zone\" target=\"_self\" style=\"color: #ebac20;font-size: 30px;font-weight: 900\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-simple edgtf-btn-custom-hover-color edgtf-btn-icon\" data-hover-color=\"#000000\" >\n    <span class=\"edgtf-btn-text\">Teacher Zone<\/span>\n    <span aria-hidden=\"true\" class=\"edgtf-icon-font-elegant arrow_carrot-right \" ><\/span><\/a><a itemprop=\"url\" href=\"https:\/\/hello-blackbird.com\/en\/forum\" target=\"_self\" style=\"color: #ebac20;font-size: 30px;font-weight: 900\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-simple edgtf-btn-custom-hover-color edgtf-btn-icon\" data-hover-color=\"#000000\" >\n    <span class=\"edgtf-btn-text\">Forum<\/span>\n    <span aria-hidden=\"true\" class=\"edgtf-icon-font-elegant arrow_carrot-right \" ><\/span><\/a><a itemprop=\"url\" href=\"https:\/\/hello-blackbird.com\/en\/materials\" target=\"_self\" style=\"color: #ebac20;font-size: 30px;font-weight: 900\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-simple edgtf-btn-custom-hover-color edgtf-btn-icon\" data-hover-color=\"#000000\" >\n    <span class=\"edgtf-btn-text\">Materials<\/span>\n    <span aria-hidden=\"true\" class=\"edgtf-icon-font-elegant arrow_carrot-right \" ><\/span><\/a><a itemprop=\"url\" href=\"https:\/\/hello-blackbird.com\/wyloguj\/\" target=\"_self\" style=\"color: #ebac20;font-size: 30px;font-weight: 900\" class=\"edgtf-btn edgtf-btn-medium edgtf-btn-simple edgtf-btn-custom-hover-color edgtf-btn-icon\" data-hover-color=\"#000000\" >\n    <span class=\"edgtf-btn-text\">Logout<\/span>\n    <span aria-hidden=\"true\" class=\"edgtf-icon-font-elegant arrow_carrot-right \" ><\/span><\/a>[\/vc_column][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1617046660050{background-color: #ffffff !important;}&#8221;]<div class=\"edgtf-elements-holder   edgtf-one-column  edgtf-responsive-mode-768 \" ><div class=\"edgtf-eh-item    \"  data-item-class=\"edgtf-eh-custom-2804\">\n\t<div class=\"edgtf-eh-item-inner\">\n\t\t<div class=\"edgtf-eh-item-content edgtf-eh-custom-2804\" >\n\t\t\t<div class=\"edgtf-section-title-holder  edgtf-st-standard edgtf-st-left edgtf-st-normal-space \" >\n\t<div class=\"edgtf-st-inner\">\n\t\t\t\t\t<h1 class=\"edgtf-st-title\" style=\"color: #dd3333\">\n\t\t\t\tFAQ\t\t\t<\/h1>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;50px&#8221;]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[vc_row_inner][vc_column_inner]<div class=\"edgtf-accordion-holder edgtf-ac-default  edgtf-toggle edgtf-ac-simple  clearfix\">\n\t<h3 class=\"edgtf-accordion-title\">\n\t<span class=\"edgtf-tab-title\">1. HOW TO SET COURSE GOALS? WHERE CAN I FIND SAMPLE GOALS?<\/span>\n    <span class=\"edgtf-accordion-mark\">\n\t\t<span class=\"edgtf_icon_plus fas fa-chevron-down\"><\/span>\n\t\t<span class=\"edgtf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n<\/h3>\n<div class=\"edgtf-accordion-content\">\n\t<div class=\"edgtf-accordion-content-inner\">\n\t\t[vc_column_text]\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">First of all, watch the SMART \/ OKRs (Objectives Key Results) tutorials. Smart goals and OKRs tutorial OKRs &#8211; workshop We have also prepared a list of sample OKRs and materials helpful in their implementation with the Students. Examples of OKRs and Objectives You can find the goal setting form here:<\/span><\/p>\n<p dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/vimeo.com\/514358967\" target=\"_blank\" rel=\"noopener\"><strong>Smart goals and OKRs tutorial<\/strong><\/a><\/span><\/p>\n<p dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span style=\"color: #ff6600;\"><strong><a style=\"color: #ff6600;\" href=\"https:\/\/vimeo.com\/514360595\" target=\"_blank\" rel=\"noopener\">OKRs tutorial<\/a><\/strong><\/span><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">We have also prepared a list of sample OKRs and materials helpful in their implementation with the Students.<\/span><\/p>\n<p dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1DdS9FpITkYUl1JNNvot14TS2UGnELaeQSpLQkrDfnVY\/edit#gid=0\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #ff6600;\">Examples of OKRs and Objectives<\/span><\/strong><\/a><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">You can find the goal setting form here:<\/span><\/p>\n<p dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeltncJ8d4mENNws-nLSae5Ju_vyaUxspN-PA-ESxDyiK0D_w\/viewform\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #ff6600;\">Goal setting form<\/span><\/strong><\/a><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">Please complete the goals form at the beginning of each course. To complete the form correctly, select 2-3 goals and select at least 1 key result for each goal. You do not need to mark all the key results for the target you have marked. Important In the case of groups, you can fill in one form per group (if the students&#8217; goals in the group do not differ). When completing the goals form, make sure to enter your Blackbird email address in gmail format, eg hello.blackbird.magda@gmail.com, not magda@hello-blackbird.com. If you enter an email in this format (name@hello-blackbird.com), you will not receive a confirmation email and a completed form. Please send the completed form with goals to your student so that they know what goals they will be working on.<\/span><\/p>\n[\/vc_column_text]\t<\/div>\n<\/div><\/div><div class=\"edgtf-accordion-holder edgtf-ac-default  edgtf-toggle edgtf-ac-simple  clearfix\">\n\t<h3 class=\"edgtf-accordion-title\">\n\t<span class=\"edgtf-tab-title\">2. WHAT SHOULD I DO WHEN I NEED TO CANCEL MY CLASSES?<\/span>\n    <span class=\"edgtf-accordion-mark\">\n\t\t<span class=\"edgtf_icon_plus fas fa-chevron-down\"><\/span>\n\t\t<span class=\"edgtf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n<\/h3>\n<div class=\"edgtf-accordion-content\">\n\t<div class=\"edgtf-accordion-content-inner\">\n\t\t[vc_column_text]\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">Please contact your student (s) and inform them about the cancellation or postponement of the classes. Try to cancel classes well in advance (usually classes are canceled by 4 p.m. the previous day). The exceptions are random situations. Some companies may have different cancellation policies, your coordinator will inform you before the course starts.<\/span><\/p>\n[\/vc_column_text]\t<\/div>\n<\/div><\/div><div class=\"edgtf-accordion-holder edgtf-ac-default  edgtf-toggle edgtf-ac-simple  clearfix\">\n\t<h3 class=\"edgtf-accordion-title\">\n\t<span class=\"edgtf-tab-title\">3. DO YOU OFFER TRAINING MATERIALS OR TUTORIALS?<\/span>\n    <span class=\"edgtf-accordion-mark\">\n\t\t<span class=\"edgtf_icon_plus fas fa-chevron-down\"><\/span>\n\t\t<span class=\"edgtf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n<\/h3>\n<div class=\"edgtf-accordion-content\">\n\t<div class=\"edgtf-accordion-content-inner\">\n\t\t[vc_column_text]\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">Yes, below you will find a link to technical tutorials: <\/span><\/p>\n<p class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><a href=\"https:\/\/hello-blackbird.com\/sciezka-lektora-krok-4\/\" target=\"_blank\" rel=\"noopener\"><span class=\"Y2IQFc\" lang=\"en\"><strong><span style=\"color: #ff6600;\">Tutorials<\/span> <\/strong><\/span><\/a><\/p>\n<p class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">Here you will find training materials: <\/span><\/p>\n<p class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/hello-blackbird.com\/sciezka-lektora-krok-5\/\" target=\"_blank\" rel=\"noopener\"><span class=\"Y2IQFc\" lang=\"en\">Training<\/span><\/a><\/span><\/strong><\/p>\n[\/vc_column_text]\t<\/div>\n<\/div><\/div><div class=\"edgtf-accordion-holder edgtf-ac-default  edgtf-toggle edgtf-ac-simple  clearfix\">\n\t<h3 class=\"edgtf-accordion-title\">\n\t<span class=\"edgtf-tab-title\">4. DO YOU PROVIDE TRAINING FOR TEACHERS?<\/span>\n    <span class=\"edgtf-accordion-mark\">\n\t\t<span class=\"edgtf_icon_plus fas fa-chevron-down\"><\/span>\n\t\t<span class=\"edgtf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n<\/h3>\n<div class=\"edgtf-accordion-content\">\n\t<div class=\"edgtf-accordion-content-inner\">\n\t\t[vc_column_text]\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">Yes, trainings for teachers are organized regularly, we will inform you about them via e-mail. However, now you can familiarize yourself with the available training materials. In this section you will find videos in the form of a knowledge pill on the topics covered during the training. If the training is conducted in the form of a webinar, we also place it in the teacher&#8217;s zone: <\/span><\/p>\n<p class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><strong><span class=\"Y2IQFc\" lang=\"en\" style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/hello-blackbird.com\/sciezka-lektora-krok-5\/\">Training <\/a><\/span><\/strong><\/p>\n<p class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">We cannot place many trainings on the website due to the fact that they are conducted by our teachers. However, we invite you to participate live in the next training \ud83d\ude42<\/span><\/p>\n[\/vc_column_text]\t<\/div>\n<\/div><\/div><div class=\"edgtf-accordion-holder edgtf-ac-default  edgtf-toggle edgtf-ac-simple  clearfix\">\n\t<h3 class=\"edgtf-accordion-title\">\n\t<span class=\"edgtf-tab-title\">5. WHAT IF THE NUMBER OF CLASSES IN LANGLION ISN&#039;T CORRECT AND THERE&#039;S LACK OF CLASSES FROM THE PACKAGE?<\/span>\n    <span class=\"edgtf-accordion-mark\">\n\t\t<span class=\"edgtf_icon_plus fas fa-chevron-down\"><\/span>\n\t\t<span class=\"edgtf_icon_minus icon_minus-06\"><\/span>\n\t<\/span>\n<\/h3>\n<div class=\"edgtf-accordion-content\">\n\t<div class=\"edgtf-accordion-content-inner\">\n\t\t[vc_column_text]\n<div id=\"tw-target-text-container\" class=\"tw-ta-container F0azHf tw-nfl\" tabindex=\"0\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><span class=\"Y2IQFc\" lang=\"en\">If during the semester \/ trimester the status &#8220;class canceled on time by the student&#8221; or &#8220;class canceled by the teacher \/ skip date&#8221; was set, Langlion does not generate these classes automatically for the next available dates. Your course coordinator or Marcin must regenerate the package so that these classes are visible to you again. If you notice that the number of classes is not correct, let us know by e-mail or by phone and we will regenerate the classes. If you have any other questions related to the Langlion system, before contacting us, check if the answer to your question is not in the tutorial \ud83d\ude42 <\/span><\/p>\n<p class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"T\u0142umaczenie\"><strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/www.powtoon.com\/online-presentation\/d1H6koXxpYW\/?utm_medium=SocialShare&amp;utm_campaign=copy%2Bshare%2Bby%2Bowner&amp;utm_source=player-page-social-share&amp;utm_content=d1H6koXxpYW&amp;utm_po=29109595&amp;mode=movie#\/\" target=\"_blank\" rel=\"noopener\"><span class=\"Y2IQFc\" lang=\"en\">Langlion Tutorial<\/span><\/a><\/span><\/strong><\/p>\n<\/div>\n<div id=\"tw-target-rmn-container\" class=\"tw-target-rmn tw-ta-container F0azHf tw-nfl\">\n<pre id=\"tw-target-rmn\" class=\"tw-data-placeholder tw-text-small tw-ta\" dir=\"ltr\" data-placeholder=\"\"><\/pre>\n<\/div>\n<div class=\"iYB33c\">\n<div class=\"dlJLJe\">\n<div data-cviv=\"false\" data-ved=\"2ahUKEwjtz6Cu7O7xAhVwpYsKHT8aAcgQz_AEMAB6BAgCEA8\">\n<div class=\"U9URNb\"><\/div>\n<\/div>\n<\/div>\n<div id=\"tw-tmenu\" class=\"tw-menu\"><\/div>\n<\/div>\n<div id=\"tw-images\"><\/div>\n<div class=\"dURPtb\">\n<div>\n<div><\/div>\n<div class=\"KFFQ0c xKf9F\"><\/div>\n<\/div>\n<\/div>\n[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1617046660050{background-color: #ffffff !important;}&#8221;][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6580","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Blackbird<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hello-blackbird.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Blackbird\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; 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